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New early touchpoints with incoming HBAs improve the student journey

Sep 6, 2024

Ivey's new HBA1s participating in the Ivey Olympics during HBA O-Week

Ivey's new HBA1s participating in the Ivey Olympics during HBA O-Week.

Ivey’s new HBA1 students had a chance to learn more about their upcoming experience and gain advice for making the most of it, even before they stepped into the classroom for the first time. Throughout the summer, each student was invited to meet one-on-one with an Ivey academic advisor to ask questions about the program and address any concerns. All 780 students were offered a one-on-one meeting with an academic advisor, which was a new addition to the HBA onboarding process this year. It was all part of an initiative to introduce the students to the academic advising team and establish a rapport early so that when they need support later on throughout the program, there is already a foundation on which to build.  

“The goal of this initiative is to introduce incoming students to the academic advising team, inform them of how we can help support them on their academic journey at Ivey, and answer any questions or concerns they have prior to entering Ivey,” said Nancy Donovan, Academic Advisor. “September is a super busy time, so if we can address questions and concerns earlier, it hopefully alleviates stress for students and allows for an easier transition in the fall.”

The academic advisors shared that, during the meetings, the incoming HBA students expressed excitement about the chance to experience case-based learning, which some had already been introduced to through their pre-Ivey Business Foundations courses. Some common questions centred on the HBA1 structure, dual-degree path, attendance and contribution, recruiting supports, and expectations.  

Noting that Ivey students are determined and driven, Virginia Davis, an Ivey Academic Advisor, said she reminded them to not be afraid to seek help, if needed.

“Often with those qualities (determination and drive), comes the confidence that you are capable of overcoming challenges alone. I reminded all students that they have support available to them and they are encouraged to seek support early if they feel they could benefit from it,” she said.

Creating a sense of belonging

Through this early touchpoint, the academic advisors said they were able to offer some students extra resources and strategies prior to arriving at Ivey and they made notes on which students might want follow-up support or interventions.

“Belonging is linked to improved academic performance and many of the students said this touchpoint improved the student journey,” said Davis. “As a team, we look forward to monitoring our interactions with the students and seeing the positive impacts of this initiative.”

Academic Advisor Stacy Maskell said some students have said their experiences with advising at their previous faculty were not very positive, helpful, or attentive so this initiative lets incoming students know the Ivey community truly cares, appreciates, and wants the best for them.

Ivey’s academic advisors also shared some advice for the new HBA students. Read on for advice from Doha Alrawashdeh, Virginia Davis, Nancy Donovan, and Stacy Maskell.

Stacy Maskell's tip – Be yourself

Stacy Maskell"Remember, we have chosen you to be here. So, show up as yourself, be present, and know that we are here to support you in your success.”
– Stacy Maskell

 

Nancy Donovan's tip – Give it all you’ve got

Nancy Donovan"Give this experience everything you have – don’t leave anything on the table. You have worked very hard to get here, now is the time to soak in all the knowledge and experiences Ivey has to offer!"
 – Nancy Donovan

Virginia Davis' tip – Consistency is key

Virginia Davis"Show up prepared and ready to engage in meaningful class discussions. This is easier said than done on some days, especially when there are factors external to academics that can impact engagement, but, like anything, strive for consistency. On those tough days, remember that small efforts add up. Even when you’re not at your best, showing up can make a difference. Create a routine that supports success and be patient with yourself as you adjust to this new chapter. Consistency doesn’t mean perfection – it means persistence. And we are here to support you!”
– Virginia Davis 

Doha Alrawashdeh's tip – Don’t go it alone

Doha Alrawashdeh"Seek out support from members of our team whenever you feel overwhelmed or need guidance on anything. We can’t help you if we don’t know there’s a problem to begin with.”
– Doha Alrawashdeh